FAQ's - Credit

For our UK customers, there's now a new way to pay - instalment payments from PayPal Credit. It's a quick, straightforward process allowing you to spread the cost of your purchase over 12, 18 or 24 months and is available on any purchase of £199 or more.

Simply Games Limited act as a broker for PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.

FAQS

Do you need to have a PayPal account?

Once you have chosen the PayPal Credit payment option, you will be directed to the PayPal website, where you can login or create a PayPal account if you do not already have one.

Applied for PayPal Credit before?

If you already have PayPal Credit there is no need to reapply, just chose PayPal Credit at checkout.

Does it take long?

The process is incredibly simple and very self-explanatory. The decision on your application is also made very quickly, so your purchase will not be delayed.

Who makes the decision on my PayPal Credit application?

Your credit application is handled entirely by PayPal Credit and PayPal make the final decision. Simply Games Limited has no influence over the decision but if you have been declined, PayPal will email you with information about why your application was unsuccessful.

Don't worry, if you weren't approved for PayPal Credit, you can still pay using the standard PayPal checkout process or by paying with a credit or debit card.

I do not see PayPal Credit as a payment option?

The PayPal Credit option is automatically displayed in the checkout where the purchase is greater than £199.

Can I make a phone order and apply for PayPal Credit?

The application for PayPal Credit can only be initiated from an online order.

For all the information you need about how PayPal Credit works please go to the following PayPal Credit Basics Help.

What happens if I want to return the item I bought using my PayPal Credit?

Your rights to return goods purchased using PayPal Credit are exactly the same as purchases made with any other payment method.

Please see our Returns section for details.

FAQs - PayPal Credit

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